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Frequently asked questions
There are three sports retailers in Fiss, all very good. We work together with these stores, but there are no special rates for ski course participants. You find the retailers at www.skischule-fiss-ladis.at/verleih
No problem. Please inform the ski school office, so that we can rebook the course.
Generally, groups are assigned on Sundays and Mondays, but intermediate skiers can start taking classes any day during the week. Snowboard courses also start on Thursdays.
Mostly this is not a problem, but we ask that you inform us as early as possible per phone, fax or E-mail. By group courses we cannot guarantee that your choice instructor is available.
As soon as possible, but at least one day in advance. Should you for some reason not have booked your private instructor earlier, you are always welcome to ask if someone is available. You can make your reservations over phone, fax, by E-mail or in person at the ski school office.
Yes, but we ask you to purchase it a day in advance (or at the very latest in the morning before classes begin) at the ski school office.
For three-year-olds we offer a half-day course (Bambini), while the older children have class all day. We recommend that children should be between 6-8 years old for the snowboard course, but younger children are also welcome.
The difference is that the introduction card costs less so that the child has the opportunity to try if he or she likes it. Is the course extended for more days, the price for this card is deducted from the normal course rates.
We used to offer half-day courses, but our experience was that that the participants get more out of a full-day course.
We have Dutch ski instructors, and some of the Austrian staff also speaks a little Dutch. Most of our ski instructors speak at least some English (some are even Native speakers). We cannot guarantee that you will be assigned to an instructor that speaks your language, but please let us know your preferences. We will try to accommodate your wishes.
Generally we have enough space in the group courses. We recommend that you register online to speed up the registration process at the ski school office.
Classes should be taken consecutively, because your group will learn new things every day. Should you skip days you might have to change groups. Please consult your ski instructor.
We accept Visa, Mastercard, EC-Card and cash
We recommend at least three days; then you also have the benefit of only paying the difference if you wish to extend the course. The course program is developed for a week. We highly recommend that beginners take a minimum of a 3-5 day course, so that you have some basic skills to safely bring you down the slopes.
Yes. Everyone needs a Ski Pass to use the lift facilities. Novices should buy a one-day ticket for the first day of the course. The ski instructor will advise you after class which ticket type is the most suitable for you.
We offer half-day lessons for Bambinis (3-year-olds), Nordic Skiing and private instruction. All other lessons are four hours long (two hours in the morning, two hours in the afternoon).
Group assignment is generally based on skill and age. If your children have approximately the same skills level, please inform us before group assignment and we will do our best to place them in the same group! Should one child ski better, this child must then care for the other(s) during the lessons.
The group programs are designed for weeklong participation, with ski races and fun at the end of the week. It makes sense to take part in all the fun! But of lesson you can choose fewer days.
No! When you book a course at least three days long, you can choose to add on days and only pay the difference. In other words: You pay the same price as you would if you had booked the full week.
Yes! The adult classes purposely begin 20 minutes later than the kids' classes, so that parents can drop off their children before going to their own classes. The children will be cared for until picked up by their parents.
Most of our guests have been here before. All guest receive a learnpass, which saves information about which courses have already been taken. First-timers are evaluated (asked) and then assigned into groups according to skill level, age and language. There is no problem to change group, should it not be suitable.
Generally, refunds are only possible by illness or injury (with doctor's note). But, we do have a variety of offers (introduction course, extending courses, etc.), which reduce the "risks" for you. Should something go wrong after all, you can always reschedule or change course within the offers of Ski School Fiss-Ladis.