FAQ
How do I find the right gathering point for my course?
Which gathering point is right for your booked course depends on course type, age and skiing ability. You find the suitable gathering point in your booking confirmation by email, in the guest app as well as in the current information of the ski school.
When should I be at the gathering point?
Please come 15 minutes before the course start to the respective gathering point. This way there remains enough time to scan the ticket, clarify open questions and calmly assign the groups. Especially on the first course day we recommend planning somewhat more time for arrival, equipment and orientation.
Who helps me further at the gathering point?
At the gathering point staff of the ski school are available as contact persons. They help with orientation, check the booking, answer questions and support with the assignment to the suitable group.
What happens if we come too late to the gathering point?
If you arrive too late at the gathering point, it may be that your group is already on the way. In this case please turn directly to the staff at the gathering point or to the ski school office.
What happens at the gathering point before the course start?
At the gathering point your ticket or the QR code is checked and invalidated. Afterwards you are assigned to your suitable group. In doing so it is checked whether course booking, age and skiing ability match. Open questions can be clarified directly on site.
Why are there several gathering points?
The ski school deliberately works with several gathering points. This way different courses, age groups and skill levels can be organised better. This provides, especially during holiday periods, more overview, shorter distances and a calmer course start.
I do not know to which gathering point I have to bring my child. Fiss or Sonnenbahn Mitte?
Provided the child is assigned between K3 and K6, you can choose the gathering point on the first day. This then remains the gathering point for the rest of the week. If you stay overnight in Ladis, the gathering point at the middle station is closer. Should you have another child in the Bambini course or in levels K1/K2, it is simpler to bring all children to the same meeting point. If you stay overnight in Fiss and have no bookings for K1 or K2 courses, the gathering point in Fiss makes more sense. In the end you choose to which gathering point you bring the children.
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